r6win Privacy Policy – How We Protect Your Data

01 Introduction

r6win takes the privacy of its members seriously. This Privacy Policy explains how r6win collects, uses, stores, and protects the personal information of members who register and use the r6win platform in Bangladesh and elsewhere.

When you create an r6win account, make a deposit, place a bet, or contact our support team, you share personal information with us. This policy tells you exactly what happens to that information — who sees it, how long we keep it, and what you can do if you want to change or delete it.

r6win is committed to handling your data responsibly. We collect only what we need, we protect what we hold, and we give you meaningful control over your own information. If you have questions about anything in this policy, our support team is available 24 hours a day via live chat.

02 What We Collect

r6win collects personal data in three ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers.

Information you provide directly:

• Full name and date of birth
• Mobile phone number and email address
• Payment method details (bKash number, Nagad number, Rocket number, or bank account details)
• Identity verification documents (national ID, passport) when requested
• Communications you send to r6win support

Information generated by platform use:

• Login timestamps and session duration
• Device type, operating system, and browser version
• IP address and approximate location
• Betting and gaming activity, including stakes, outcomes, and game history
• Deposit and withdrawal transaction records
• Bonus claims and wagering activity

Information from third parties:

• Identity verification results from our KYC provider
• Payment confirmation data from bKash, Nagad, Rocket, and banking partners
• Fraud screening results from our security partners

03 How We Use Your Data

r6win uses the personal data it collects for the following purposes:

r6win does not use your personal data for automated decision-making that produces legal or similarly significant effects, except in the context of fraud detection where automated systems may flag accounts for manual review.

04 Legal Basis for Processing

r6win processes your personal data on the following legal grounds:

• Contract performance: Processing your registration, deposits, withdrawals, and bets is necessary to fulfil the contract between you and r6win.
• Legal obligation: Identity verification, transaction records, and anti-money laundering checks are required by applicable law and our operating licence conditions.
• Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring are carried out on the basis of r6win's legitimate interest in operating a safe and fair platform.
• Consent: Marketing communications are sent only where you have given explicit consent. You may withdraw this consent at any time.

05 Data Sharing

r6win does not sell your personal data. We share data only where it is necessary to operate the platform or where we are legally required to do so. The categories of third parties who may receive your data are:

• Payment processors: bKash, Nagad, Rocket, and banking partners receive the minimum data necessary to process your transactions.
• Identity verification providers: Our KYC partner receives your name, date of birth, and ID document images to verify your identity.
• Fraud and security providers: Our fraud detection partner receives device and transaction data to identify suspicious activity.
• Regulatory and law enforcement authorities: r6win will disclose personal data to relevant authorities where required by law or a valid legal order.
• Technology infrastructure providers: Our hosting and cloud infrastructure partners process data on our behalf under strict data processing agreements.

06 Data Retention

r6win retains personal data for as long as your account is active and for a period after closure as required by our legal and regulatory obligations. The general retention periods we apply are:

• Account registration data: retained for the lifetime of the account plus 5 years after closure.
• Transaction records: retained for 7 years from the date of the transaction in line with financial record-keeping requirements.
• Identity verification documents: retained for 5 years after account closure.
• Support communications: retained for 3 years from the date of the communication.
• Marketing consent records: retained until consent is withdrawn, plus 1 year thereafter as evidence of the consent.

When data is no longer required, r6win deletes or anonymises it securely. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.

07 Security Measures

r6win implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include:

• TLS 1.3 encryption for all data in transit between your device and r6win servers.
• AES-256 encryption for sensitive data stored in our databases.
• Multi-factor authentication options for member accounts.
• Regular security audits and penetration testing by independent third parties.
• Strict internal access controls — only staff with a genuine need can access member data.
• 24/7 monitoring of our infrastructure for unusual activity or potential breaches.

08 Cookies and Tracking

r6win uses cookies and similar tracking technologies on the r6win.xyz website and in the r6win app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

The types of cookies r6win uses are:

• Essential cookies: Required for the platform to function. These cannot be disabled. They handle session management, login state, and security tokens.
• Functional cookies: Remember your preferences such as language settings and display options.
• Analytics cookies: Help us understand how members use the platform so we can improve it. Data collected is aggregated and anonymised.
• Marketing cookies: Used only where you have consented to receive personalised promotions. You can opt out at any time through your account settings.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the r6win platform.

09 Your Privacy Rights

As an r6win member, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected].

10 Minors and Under-18s

r6win is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any r6win service.

If r6win discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on r6win, please contact our support team immediately so we can investigate and take action.

11 Changes to This Policy

r6win may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered members via their account inbox before the changes take effect.

The "Last updated" date at the top of this page will always show when the most recent revision was made. We encourage you to review this policy periodically. Continued use of r6win after any update constitutes acceptance of the revised policy.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how r6win has handled your personal information, please get in touch:

• Live chat: Available 24/7 inside your r6win account — the fastest way to reach us.
• Email: [email protected] — we respond within 24 hours.